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Archive for the ‘Business Directory’ Category

The Miser and his Gold or the Accountant and his CPA Referral

Friday, April 24th, 2009

We proudly present Fable Fridays. This weekly installment will draw parallels between referral networking and some of society’s most cherished moral tales: Aesop’s Fables.

You could go to expensive seminars and buy up every book on referral marketing, but it doesn’t take a marketing genius to realize that Aesop got it right nearly 3,000 years ago.

See more Fable Fridays

The Miser and his Gold

Once upon a time there was a Miser who used to hide his gold at the foot of a tree in his garden; but every week he used to go and dig it up and gloat over his gains.

A robber, who had noticed this, went and dug up the gold and decamped with it. When the Miser next came to gloat over his treasures, he found nothing but the empty hole. He tore his hair, and raised such an outcry that all the neighbours came around him, and he told them how he used to come and visit his gold.

“Did you ever take any of it out?” asked one of them.

“Nay, said he, “I only came to look at it.”

“Then come again and look at the hole,” said a neighbor; “it will do you just as much good.”

“Wealth unused might as well not exist”

The Accountant and his CPA Referral

Once upon a time there was an accountant who belonged to a very powerful referral network. Every week he would gloat over the caliber of the professionals within his network but would rarely send referrals to them.

A competing CPA from the business directory, who had noticed this, began encouraging others in the referral network to send him new business. He promised them a timely and qualified business referral for every referral they sent him.

When the accountant noticed he was receiving less referrals, he called his colleague and told him about decline in new business.

“Did you always thank your referral source and send them reciprocal sales leads?” asked the colleague.

“Nay, said the accountant, “I rarely send new referrals back to my colleagues.”

“Then come and look at the phone book,” said the colleague; “these sales leads will do you just as good.”

“Referral relationships unused might as well not exist.”

Find Accountants through Family, Friends and Colleagues

Monday, March 16th, 2009

Tax season is in full swing and that means referrals are more important than ever. 

There have been many changes in the tax legislation this year and the topsy-turvy economy means that the difference between finding an accountant, and finding the “right” accountant, is that much more important. Find accountants that others refer to you.

Most state agencies and watch-groups agree that having friends, family, or a colleague refer you to the right accountant is the way to go. The consequence for haphazardly hiring an accountant can range from mediocre service to malpractice.

“Get referrals from your financial institution, attorney, family or friends.”
Nashville Business Journal

If you’re a small business owner tax season means you have a few weeks left to send some business referrals to your trusted accountant. You can be certain that your accountant will have plenty of time to think about returning the favor; after April

And if you’re seeking your own personal accountant, then be smart about where you look. Avoid decisions based on advertisements. Literally, anyone can print up an ad but not just anyone can build an enduring reputation for quality work.

“Initially family, friends and associates can be a reliable source…”
Eric Taylor, Helium

If you don’t know any good accountants, you may want to check a business directory. Look for peer and client reviews. Avoid “pay to list” directories as any accountant with a few dollars can pay to be on a list, thus it is an advertisement and not a referral.

It’s your money, be smart about it.

Niche Business Profiles Get More Results

Thursday, November 13th, 2008

Corporations understand that consumers are more likely to purchase their products when presented with fewer choices. Social psychologists Sheena Iyengar, PhD, and Mark Lepper, PhD, were the first to empirically demonstrate the downside of excessive choice. In a 2000 paper in the Journal of Personality and Social Psychology , they showed that when shoppers are given the option of choosing among smaller and larger assortments of jam, they show more interest in the larger assortment. But when it comes time to pick just one, they’re 10 times more likely to make a purchase if they choose among six rather than among 24 flavors of jam.

If fewer choices consistently results in more sales, then why do so many small business professionals insist on offering far too many services in their company’s description? The answer is two fold. First, because we invest so much time and energy into our practices, we’d like to believe that we’re capable of providing the absolute best service, even if the client’s needs are slightly out of our scope of expertise. Secondly, we inherently believe that if we offer more services, more clients will seek us out.

Every industry has its self proclaimed “renaissance person” however, and we are not trying to pick on them, computer professionals tend to have the “I do it all” bug the worst. This approach may work if you are looking to do odd jobs for friends and family but it presents a barrier for customers trying to find a specific solution. For example, if you are browsing the Referral Key Business Directory looking for an experienced web programmer, which profile are you more likely to follow up with?

Kevin Smith: Web Programming - 12 years

Richard Wilson: Computer Networking, Computer System Designs, Computer Repair, Computer Consulting, Graphic Designer, Web Programming, Search Engine Optimization - 12 years

The first professional is much more appealing because if anything, he appears to be dedicated to his craft. It’s the same reasoning that dictates why we probably wouldn’t want to purchase life insurance at a Walmart. Because of our own experiences and limitations, we have developed an unspoken dialog in our mind. We believe that specialization equals quality.