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Archive for the ‘lead generation’ Category

There’s No Business Like Referral Business

Tuesday, March 31st, 2009

For small businesses, it’s vital to band together and actively exchange referrals. Creating an environment exchange referrals will improve your business and increase revenue. This is why business networks are so important. For many networkers the easy part may be agreeing to send each other referrals, but the hardest part is ensuring a steady flow of referral business.

This leaves small business owners asking the question, “How can I ensure this important source of revenue is consistent?”

A promotional campaign is a powerful strategy that allows you to secure a consistent flow of qualified referrals. With a promotional campaign, you offer an incentive to your contacts for sending you new business. i.e. Mary is offering an iTunes Gift Card to any of her contacts who can secure her a new graphic design  job.

If you want to add a little grease to the gears of your referral system, try a promotional campaign to motivate your contacts to send you more referrals. A promotional campaign lets you reward trusted associates who send you referrals that end in a sale. The gift is usually proportional to the amount of revenue you make on a sale.

Promotional campaigns are proven to work when your participant knows they’ll be rewarded. Through our research we’ve found that the difference between an extremely profitable promotional campaign and a flop, is how confident the participants are that they’ll be rewarded. At Referral Key, we’ve put together a tool to circumvent this challenge. There is no need for your participant to doubt whether they’ll be rewarded for sending you new business because the campaign is tracked and managed through the Referral Key system.

Referral Key is the most cost effective ways to conduct a promotional campaign. Be wary, there are a handful of services that offer costly snail-mail or stationary solutions. The success rate of direct mailings is extremely low and blowing your budget on cards that are going to end up lining someone’s garbage bin is foolish.

Ideally you are looking for a promotional campaign that fits your budget but is strong enough to drive some real revenue!

Classified Sites Are Not Always the Best Place to Get More Referrals

Wednesday, March 11th, 2009

The recent rise of “pay to list your business” websites, hasn’t necessarily improved the quality of service for many consumers. The problem with many of these sites is that contractors and other service professionals are either given a listing or priority, based on their willingness to pay a fee, rather than their reputation. I’ve recently heard Craigslist mislabeled a “referral source” by a number of small business professionals. Anyone who’s experienced the long-term value of building a strong client base as well as a circle of trusted associates that send you referrals, will tell you that a response to a Craigslist ad is completely different than lead generation through a network of people who know and trust you.

“Many Web sites provide referrals for contractors, and Web users may assume those companies check out those contractors before listing them. Five on Your Side has found that is not necessarily the case.” Monica Laliberte Wral.com

I don’t mean to single out Craigslist either, in fact there are dozens of sites that do not qualify their contractors and service professionals. At Referral Key we take a democratic approach to ensure the right professionals are matched with the right customers. We allow any business to list in the small business directory for free. Furthermore, we allow both members of the professional’s network and past clients, to rate the quality of the professional. All of this information is visible to the public for absolutely no fee.

The dilemma with “pay to list” directories is that there is no accountability for either the client or the service provider. Your priority should be to get quality referrals before you get more referrals.

What is your experience with referral quality from online classified sites?