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Archive for the ‘referral relationships’ Category

What Can Coniferous Trees Teach Us About Referral Relationships?

Monday, March 9th, 2009

You’ve staked out a fertile plot, planted the proverbial seeds and now you’re waiting to take in the sun. In other words, you’ve found a niche, developed a few strategic relationships, and you’re ready to drive revenue to your small business.

It can be hard to take in the sun during the winter just as it can be hard to drive revenue in a recession.

What can the trees teach us?

The Deciduous Approach
Deciduous trees are trees that go dormant during the winter months. (Maple, Oak, Birch). The deciduous approach to a cold season is to shed their leaves to prevent damage and conserve energy.

You can think of the deciduous approach to survival as an outbound advertising strategy. When times are good, the leaves put on a bright display and the money flows. But when winter arrives the tree goes dormant and so does the business.

The Coniferous Approach
Conifers are cone bearing trees dubbed “evergreens” because of their ability to stay green year round. (Spruce, Pine, Redwood). The coniferous approach to a cold season has been to develop resilient leaves(needles) that retain moisture and are able to stay on the tree for as many as 40 years.

From scorching heat to sub-zero temperatures, conifers survive in almost any environment because of their long term relationships with their needles. Coniferous businesses will survive any economic climate because of their long term referral relationships with their business associates and clients.

What type of tree are you?

Make Your Off Line Referral Network Stronger Online

Friday, July 11th, 2008

Many professionals are vested in traditional methods of networking such as meet up groups and business card exchanges. As a small business owner myself, I understand that some professionals may find it intimidating to completely take advantage of emerging technologies. Furthermore, there is nothing wrong with networking with associates you know and trust regardless of the venue, so long as your referral relationships remain reciprocal and fruitful. But for those who are constantly looking for ways to generate new leads and strengthen their existing business network, but who are most comfortable meeting associates over breakfast, utilizing online referral tools in conjunction with your meet up group can be a very rewarding strategy.

It is very easy to begin reinforcing and generating new referral relationships online by leveraging your existing meet up group. You can confidentially invite associates you know and trust from the group to exchange referrals with you. Because it is unlikely that all members in your group will be equal contributors, you should invite only those associates who are willing and able to reciprocate. This strategy will also allow you to effectively exchange referrals anytime the opportunity arises and will keep you fresh in your associates mind regardless of the groups scheduled meetings. Seasoned networkers are probably going to find that they have quite a few relationships which exist outside the group. By managing a strong network of select associates, which exists both within and outside the group, it is also likely that you will become an even more valuable referral partner to your meet up group. As your network grows, so will your revenue. Furthermore, online tracking reports will help analyze your relationships and strategically allocate new leads where they are needed.

When considering digital referral campaigns among other strategies, we realize that this is certainly just the tip of the iceberg. Online tools such as Referral Key provide members with an undeniable advantage. Even power networker and BNI founder Ivan Misner acknowledges this unique advantage, “Over the past few months, I’ve been doing quite a bit of research about online networking. And the more I read (and work on the net), the more I realize that if you’re in business today, you definitely need to be on the net”. Online referral management and meet up groups are analogous to snail mail and email. To unlock their full potential, small business professionals will at least need to become comfortable with utilizing both.

When to Forge New Referral Relationships

Monday, June 16th, 2008

Consider These 3 Steps.

1. Am I confident in my potential partner’s ability to deliver quality services?
2. Will I send this potential partner qualified leads?
3. Will this partner send me leads?

If you answered “yes” to all three questions it would be counter-productive to not solidify a relationship.

To their determent, many shy small business owners can be apprehensive about solidifying potential referral relationships.

Because both you and your potential referral partner do not live in a vacuum the best time to invite a new partner is “now”. Many of the most successful networkers may have several similar professionals within their circle but you want to be the “go to guy”. By making the first move you are saying “My business is healthy”, “I can keep pace with your growing business” and “I am confident in you”.

Naturally, there is an equal and opposite consequence to procrastinating. If you are confident in you and your partner’s ability to be mutually beneficial then invite them today. Track your relationships and you will become very skilled at gauging the early stages of your partnerships.

Like a picture, a referral invitation is worth a thousand words. It is the proverbial hand shake with a limited window of time to be acted upon.