Not a Member Yet? Sign Up Free!   Join Button

    Watch Demo Button  

Posts Tagged ‘custom lead generation’

Multiple Networking Profiles for Custom Lead Generation?

Monday, May 18th, 2009

It’s too presumptive to assume that the medium you use for networking, is the same as all of your prospects. If you are trying to generate sales leads via online networking, you should expand your presence on niche networking sites.

This is becoming increasingly important as many experts agree that focused (or niche) networking sites provide a more relevant networking environment.

Jeremiah Owyang, a social-networking analyst at Forrester Research describes this concept in The Washington Post:

“Companies are learning that these smaller communities may reach people that are more valuable to their brands. It will someday feel more like information than marketing.”

As the internet has become boundless, the challenge has shifted from “locating the information you need” to “filtering out the information you don’t need.” Feed readers, search filtering, niche networking sites and news aggregation are just a few tools that help you limit the information you receive.  Without these tools, the information still exists on the internet however, it only becomes relevant once the extraneous content is removed. Apply this to your online business referral network.

It’s All About Context

The best way to evaluate an internet strategy is to compare it to its “real-world” counterpart.

The reason why we drop our children off at daycare, work in an office, and perhaps even meet with a special client in a conference room is because we create context by choosing the appropriate environment. Theoretically, all of these activities could take place under the same roof. After all, it would be rather convenient to go to an “imaginary place” where we could eat breakfast with our family, go to work, and play cards with our friends.

As appealing as this sounds, “convenience” must come second to “context”. Specific environments create value because they define your role within that space. For example, an accountant on a racquetball court is a racquetball player; a racquetball playing accountant on Twitter is neither.

In fact, there are little if any physical spaces which do not have a specific context. Picture a printing service which provides printing solutions for small businesses. Handing out business cards at a Microsoft Exposé is not the best use of the owner’s time. Yes, there may be small business owners amongst the crowd but it would make much more sense if our printer marketed in a more specific environment.

The Big Three Networking Sites

A faux pas many small business owners (and their social media consultants) make, is to limit themselves to the big three networking sites; Facebook, Twitter, LinikedIn. This is not a focused referral system.

If the “environment” defines the “context” of our activities, then referral marketing at a “one-stop-shop” business/social networking site, is the equivalent of going to Central Park and striking up a conversation with anyone in a suit.

The number of internet users with multiple profiles is likely to grow as we start to think beyond the immediate advantage of communicating online and begin to effectively communicate online.

SOCIAL NETWORKING
Question: How many total profiles do you have online, counting all (social networking) web sites?
Source: Pew Internet & American Life Project
Date: Jan. 14, 2009
Results:

           one       43%
           two       25%
         three       12%
  four or more       13%
    don't know        4%

  Field Date - Apr 8-May 11, 2008

Universe: Country: United States
Method: telephone
Sample Size: 2251
Notes: based on 328 Internet users who have a profile on a social networking site

Contact Information: Pew Internet & American Life Project
Washington, DC 20036

Custom Leads from People Who Already Know You

Monday, May 11th, 2009

There are an infinite number of banner ads to click that promise a ton of leads. If it sounds too good to be true, then it probably is. Downloading a list of contacts is a very passive and ineffective strategy for generating sales leads. Working from a base of existing customers is a much more effective approach.

Leveraging your existing customers before seeking new ones is a basic rule of marketing followed by successful businesses of any size; sole proprietors to Fortune 100 companies. The difference between existing customers and strangers on a list of leads, is that existing customers are people who you’ve worked with; people who know the quality of your services first-hand.

“A study, co-authored by Shawndra Hill, Wharton professor of operations and information management, found that consumers are far more apt to buy a company’s product if they are ‘network neighbors’ with existing customers.”

-Wharton School of the University of Pennsylvania

If you are providing quality services, your clients will naturally be inclined to advocate for you. These natural referral systems reward professionals that go out of their way to provide outstanding services. Creating the “WOW” effect for just ten of your client’s will do more for you than and excel file full of cold leads.

To bring customer advocacy full circle, you should consider rewarding clients that go out of their way to send you new business. Run a promotion campaign and offer a gift to let your clients know that you appreciate their positive referrals. Rewarding your clients is one of the easiest ways to say, “Thanks for spreading the word, keep sending me qualified sales leads.”

A strong business referral network is the best source of new business.