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Posts Tagged ‘Expert Advice’

Listen Up Tweeple! Referral Talk from Twitter’s Best in Small Business

Wednesday, March 18th, 2009

Calling all referral networkers! Here are are some tips from the pros to help you keep those referrals flowing.

Follow this advice and generate a tidal wave of new business.

1. “The best way to get a referral is to send one.”
Christopher Ott, Referral Key

2. “Try out a referral incentive program: gifts, discounts, etc.”
Kim Fenolio, America’s Best Companies

3. “The reality is that effective referral networking requires a two pronged approach. First we need to exchange referrals with professionals and customers who already know us and are familiar with the quality of our work; a tool like Referral Key helps track and manage those referrals. Second, we must build relationships via an open dialog with those who are not comfortable with us yet.”
Len Bruskiewitz, Constant Contact

4. “You must instill a referral marketing mind-set into your business’s culture. Do this by making every customer a marketing and referral contact.”
John Jantsch, Duct Tape Marketing

5. “We all know and understand the power of referrals. Word of mouth is as potent as it gets. You can’t buy it or force it. But you can encourage it.”
Drew McLellan, The Marketing Minute

Jill Lublin’s New Book Will Help You Improve Your Reputation and Build Referrals

Friday, February 13th, 2009

Jill Lublin

A CEO, International Speaker, and bestselling author, Jill Lublin knows it’s all about developing strong professional relationships. Her new book “Get Noticed Get Referrals” maps out a solid approach to playing your best game, even amidst this dismal economic situation. We here at Referral Key are big fans of Jill because she promotes a proactive networking strategy.

Jill stresses the importance of viewing clients, customers, referral sources, and vendors as friends. Like any relationship, maintaining that friendship requires effort. Tracking and managing your referrals with a referral system will ensure you reward those who advocate for you. The most important point Jill drives home is that PR is not an isolated activity. Every time you communicate with someone you are either strengthening or weakening your reputation so don’t take a halfhearted approach or you will lose overtime.

There are plenty of business networks but don’t let going to a weekly meeting give you a false sense of accomplishment. Successful professionals regard reputation building as a full time job. Along with the quality of the services you provide, it may be the most important thing you do.

We think Referral Key is the perfect tool to put Jill’s philosophies to work. I’d recommend you pick up her new book at Amazon or you can visit her website.