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Megan Easey

Chatapult
Strategic Consulting

Contact Information:

99 Hout Street
8005
ZA
T: +27 76 972 7015
www.chatapult.net

Years in Business:

 

1

Clients I'm Seeking:

 

Business in customer service, looking to take their customer experience to a global standard levels through acquisition, conversion and retention techinques that include proactive chat and intelligent customer relationship management

About My Business:

 

Chatapult is a pioneering business that offers more than just an outsource relationship with your existing customer service teams. We focus on partnering with you to allow your current customer service teams to do exactly that: manage existing customer. Our specialty is to manage the acquistion stages of new customers, through innovative methods to grab customers in the buying moments and convert them to not only buying your product, but having a brilliant experience with your brand up front. We specialise in up-selling and cross-selling on your promotions on line, educating them about what to expect once they're signed up and then we hand them over to your service teams to continue the process of outstanding customer service. Talk to us about customer experience strategy, online customer management, and in particular, the use of outsourced proactive chat in seeing unbelievable return on investment. Megan Easey on +27 76 972 7015 or megan@chatapult.net or check out our website on www.chatapult.net

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