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Eric Sutherland

Trog Associates Ltd
Management Consulting

Contact Information:

South Croydon, Greater London CR2 6NZ
United Kingdom

Years in Business:

 

20

Clients I'm Seeking:

 

Small, Medium or Large organisations with Business Process Analysis and/or Business, Technical and Ghost Writing Projects. Also promoting partners online.

About My Business:

 

Problems Solved Run Workshops and gather requirements, then cleanse the requirements and add manual and automated steps with process descriptions for each of these requirements. Interface with Subject Matter Experts and produce the “As is” and “To be” system diagrams and ITIL or UML diagrams with swim flows as required. Write Business and Technical documentation from Tenders, Bids, RFIs to User Guides, Technical Reference Manuals and Specifications. Also on-line and hard-copy training courses, and Web and Blog content with daily, weekly or monthly updates. Compare Processes and Procedures with Outsource Contract and Service Level Agreements for alignment. Clients Over the last 5 years main clients: IBM, Capita, AOL and Barclaycard and look for clients that provide 3 months or on-going projects that need to be solved.

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