About My Business:
We have been training Corporations all over the globe for more 40 years. Companies such as IBM, MCI, Pepsi Cola, Coca Cola, 3M, New York Life, Prudential, Century 21 International, Save the Children, National Relief Charities to name a few.
Since 1991 our focus has been helping companies with their inbound and outbound outsourcing projects. Our company (KSE) takes projects, custom designs them and hand selects which centers and agents will represent them. We conduct training, develop scripts, customize reports and offer ongoing coaching and consulting.
Our area of expertise is setting up and re-engineering calls centers, training, telemarketing, customer service and project management.