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Robin G. Coles

Freelance Writer

Contact Information:

P O Box 520461
Winthrop, MA 02152
United States
T: 339-532-8334

Years in Business:



Clients I'm Seeking:


I'm seeking clients that are looking for help in transforming their words and stories into successful technical and/or marketing content.

About My Business:


I am one of those rare birds who believes that good documentation is essential. It shortens learning curves and/or reduces maintenance, ultimately saving a company time and money. This is especially important in software development for the next developer, engineer or QA person you hire. They need to be able to pick up the project and run with it. I speak geek, yet write with my grandmother in mind: clearly, concisely and logically. As a contractor, I save your company time, energy and money by effectively interviewing your engineers and product designers to extract data to create or update documentation. My extensive background of coming up through the ranks of the full software development cycle (SDLC) and as a Database Developer affords me the respect of your professional employees and the ability to speak--and listen--to them comfortably. Flexible and accommodating, I can interview your skilled labor professionals remotely or onsite, to limit interruptions to what they like to do best: design and develop! Besides efficiency, a highlight of my technical writing is how I combine existing documents into one new voice, resulting in a fresh, consistent look. This presents a significant benefit to team members and consumers for whom English and/or technical jargon is not their first language. I can also set up standardized style guidelines for new documentation. Some of my most-requested contract work includes writing or revising: • Standard Operating Procedure (SOPs) • User Guides (both internal and external) • Safety Documents • Operations and Maintenance Guides • Case Studies • White Papers My experience encompasses several sectors and company sizes, from start-ups to corporate giants. Known for my energy and my passion for research, my avocation in boating has recently led to work writing safety articles for organizations in the maritime industry. Please contact me to discuss your technical writing needs: 339–532–8334 or

Years in business:
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