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Jacqueline Young

BW Young Consulting
Management Consulting

Contact Information:

Mississauga, ON L5G3Y3
Canada

Years in Business:

 

21

Clients I'm Seeking:

 

Worked in many different sectors including aviation/travel, automotive, financial, insurance, government bodies, etc.

About My Business:

 

Jacqueline Young, co-founder of B.W. Young Consulting, has 20 years of IS/IT consulting experience. She has worked in both the public and private sectors for such companies as the Greater Toronto Airports Authority (GTAA), Transat, RBC, Scotia, CIBC, Ministry of Health, HBC, McDonalds, Canada Life, Loblaws, Ministry of Consumer / Commercial Relations, Attorney/Solicitor General, ADP Payroll, and Toyota. Her roles have included Senior Business Analyst/BSA, Team Lead and Project Manager. Her responsibilities have spanned all facets of the Project and System development life cycles, resulting in a deep understanding of their respective methodologies. Jacqueline has been an active member of the International Institute of Business Analysis (IIBA) since March, 2004. During this time, she’s held various leadership positions, most recently as VP Global Volunteers. Jacqueline also co-authored the IIBA’s Body of Knowledge (Enterprise Analysis version 1.6); designed educational courses for Business Analysts and Quality Assurance professionals, and was a speaker at the Business Analyst World Conference and Toronto’s Tech Week Career Day. Jacqueline’s career has allowed her to work with all levels of business and successfully manage relationships across stakeholders, external clients and vendors. Her work experience has included everything from system enhancements to large programs including business process re-engineering, strategic initiatives, and conversion/migration. Her deliverables have included all Business Analyst related artifacts and tasks. In addition to her expertise in facilitation, JAD sessions, requirements workshops, Jacqueline has been successful in her career utilizing tools and techniques like UML, Use Cases, Process flows, gap/feasibility analysis, project and resource planning, and other related artifacts. Jacqueline possesses excellent oral and written communication skills that allow her to develop clear, concise, and accurate documentation. She initiates and maintains collaborative working relationships with her team, stakeholders, and vendors.

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