About My Business:
• About 10 years of work experience in Software Development, CRM and ITES Management
• Advance Program in Strategy Management (APSM) from IIM Calcutta
• Executive General Management Program (GMITE) from IIM Bangalore
• Implementation of CRM (Microsoft Dynamics CRM 4.0) in CMMi 5 Company
• Specialized in DR (Disaster Recovery) Setup and Maintenance.
• Specialized in CRM Migration (MS-Dynamics CRM 3.0 to CRM 4.0).
• Experienced in different CRM technology like Dynamics CRM, Oracle Siebel CRM
• Exposure to Pre-Sales and Proposal Management
• Implementation of Corporate MOSS based Portal, Report Engine
• Implementation of End to End Solution in BPO Company.
• Specialized in System Integration and Migration
• Experienced in Integration of Heterogeneous application.
• Profitable Team Management and Multi-Project handling
• Earned many Technical certifications from Microsoft and Brain Bench
• Having Master and Bachelor Degree in Computer Application
• Exposure to Six Sigma (Green Belt)
• Member of Project Management Institute