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Mark Lantry

Arion Systems
Computer Consulting

Contact Information:

Unit 4, 5-7 Channel Rd
Mayfield West, New South Wales 2304
Australia
T: (02) 49497300
www.arion.com.au

Years in Business:

 

10

Clients I'm Seeking:

 

Clients with Networks from 20 users higher

About My Business:

 

Arion Systems have come to realise the standard break fix model and generic monthly visit is a thing of the past. Your money is best invested on cost effective services that ensure business continuity. After many months of consideration, testing and investigation, Arion Systems are proud to announce our new range of service offerings. Some of these key products include. Remote System Monitoring – This product provides piece of mind knowing dedicated Arion Systems skilled technicians are ready to respond to any unexpected alert. Our staff will promptly refer to you for approval before actioning any alert. Remote System Maintenance – Business Systems require regular maintenance, although we no longer believe maintenance tasks should require a technician onsite all day to execute routine tasks. This is also evident in the feedback we received. With the use of smarter tools, we can run these tasks remotely minimising disruption to your staff. This gives us the ability to concentrate on more important matters such as how we can help you grow your business. Technical Service Desk – With ever advancing technology, our reports show we are able to resolve incidents faster than ever before. In fact more than 90% of incidents are resolved during the first call. Knowing this, we are investing in our service desk and expanding our team to ensure no call is unanswered. We also understand IT requests can scale based on impact and importance so we have amended our costs to reflect the same. If your request is not urgent then we see no reason to charge you a premium rate. The great news is, this is just the beginning.

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