About My Business:
You’ve worked hard to develop your brand, now let us help you manage it.
A localized approach to social media is key in engaging the community of which your business is a part. Business Plus One helps you engage your local audience while maintaining your brand’s integrity and reputation.
Social Brand Protection
Key features: social claiming and design, rogue page search and merge, offensive comment removal, copyright and trademark infringement search, video creation and optimization, data verification such as hours of operation, phone and address.
Key features: Facebook workflow dashboard to manage hundreds or thousands of pages, commenting, scheduled posting and comment sentiment tracking, integration with Yelp, Citisearch and Yellow Pages to capture online reviews, Integration with Google Analytics to track traffic, online buys and conversion rates by location, Reporting by location to measure customer sentiment, traffic, engagement and reach.
Social Customer Care
Key features: Dedicated staff to monitor, respond and interact with customers, development of a FAQ, emergency response plan and identification of most commonly asked questions, complaints and praises.
Protect your brand
Key features: Protecting your brand is key to maintaining your reputation and attracting new customers. By identifying and claiming rogue social media pages and creating individual pages for each location, your company is not only able to control but also target its message for each location.
Manage your brand
Key features: So you’ve established your social media presence – now what? Now it’s time to keep your finger on the pulse of what’s happening at all of your locations. Now it’s time to look at the feedback you’re receiving from customers. Now it’s time to engage your local audiences and the community your company is a part of. At Business Plus One, we’ll take care of all of that for you.
Promote your brand
Key features: Whether it’s through retargeted advertisements, Google AdWords, or just an increased brand presence across the growing number of social media platforms, Business Plus One will work with you to determine how to best reach and expand your customer base.