Are You A Pro? Join For Free

Richard D. Slaughter

Digitel
Telephone Systems

Contact Information:

215 E. Nakoma
San Antonio, TX 78216
United States
T: (210)349-2700
F: (210)349-8868
www.digitalipservices.com

Years in Business:

 

34

Clients I'm Seeking:

 

We are looking for clients that we can serve that have a need. An "ouch" point they need to have fixed. For instance, we recently installed a system for a medical office that was having issues with patients not being called back in a timely manner by staff and calls were not being handled to the patients satisfaction. We proposed a system that will answer all calls and place the calls on hold. This does two things. It allows the staff to take care of the patient they are on the phone with first, take care of them, wrap up the details of the call and then get the new call. That is basic management. Complete one task before moving to the next task. However, we can provide statistics on patient calls. Find the number, and then track the returned call back to that number. I love solving problems.

About My Business:

 

Digitel will soon be changing its name to Digital_IP Services. Why after so many years. Business changes. Service is what we sale. In the past the name Digitel was a combination of digital and telephone. However, we have always done other products such as dictation/transcription systems and speech recognition. The name Digitel seemed to work well for us. Now that everything we do is IP related we wanted to refocus on the full scope of our product offering. And, we still sell, service and support digital products as well. Seems simple. My least tenured employee has been with us for 5 years. Of the more tenured employees one has been with me over 30 years and two have been with me 20 years. All are still young enough to start other careers if they wanted to make a change. I think that says a lot about us.

Company:
Expertise:
Location:
Years in business:
Member since:
Clients I'm looking for:
Bio: