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Dhammika Sudusinghe

IHG
Hospitality

Contact Information:

Intercontinental Hotel PO BOX 4171
4171
AE

Clients I'm Seeking:

 

professional Hoteliers and suppliers

About My Business:

 

well experienced in the overall operation of front office,Housekeeping,,Recreation and Laundry (10 years)along with staff hiring, training, scheduling and has been managing/directly responsible for 100-150 team member in a hotel. * Planned, organized and monitored staff activities to ensure compliance with quality assurance standards set by the hotel. * Analyzed data of expenditures, wages, labor and supplies in relation to hotel financial forecasts and budgets. * Distributed and delegated work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses. * well versed in yield management strategies and all areas of budgeting and cost control. * Exposure to a number of property management systems including Opera and Fidelio Specialties: * Experience include being involved in the Pre-opening and renovation of hotel properties. * Background include development and evaluation of staff along with establishing a standard of operation. * Exposure to the diverse operations of various hotel properties. * Developed the I Clean program that can achieve hotel's highest score survey. * Achievement of the highest Team Member Opinion Survey scores in Asia & middle east. * Achievement of the highest Guest satisfaction survey score middle east and Africa in 2012

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