About My Business:
In late 1990s, Dubai took a strategic decision to emerge as a major international-quality tourism destination. To Promote Dubai as a destination and international quality tourism center a need arises for articulated offer in terms of tourism product, sophisticated and modern marketing attention, infrastructure, Human resources development and detail attention to the culture and environment. ‘New tourists’ were more affluent, mature, demanding and expecting a more individualized & innovative product. Tourist expectations of individualized and innovative products or service performance were quite high and the difference between desired service/products and the level of service was considerable. Understanding the expectations of ‘new tourists’ and to create and promote value in Dubai Tourism Galaxy Tourism LLC (“Galaxy Tourism”) was founded in 2006. Understanding the expectations of ‘new tourists’ and fill up the void gap between expectation/perception and actual services 8 years ago, in 2006, a UAE’s entrepreneur, decided to leverage a unique opportunity to start destination management company in Dubai.
Galaxy Tourism LLC was founded with a mission to become a world-class distinctive hospitality brand at the international level that will provide an authentic UAE tourism experience, Rich culture and environmental experience, a highly personalized service, and development of innovative tourism product and competitive facilities, enable the creation of true experiences for the purpose of fulfilling the needs of event the most demanding tourist and positioning itself among the leading destination management companies in the UAE.
The UAE entrepreneur has over 15 years of business experience in UAE and successfully manages to build a quality destination management company in Dubai. To bring this tourism operation from the drawing board to operation has, at times, been quite a challenge. Considerable effort has gone into finding the right tourism professionals, creating infrastructure, and choosing right partner to expand this venture. By 2012, the company had successfully managed to overcome the start-up difficulties; however the corporation urgently requires funds for luxuries fleet of vehicles for smooth transportation, a sophisticate office space at most prominent location, dedicated team of tourism professionals and a desert safari camp in Dubai.
To expand operations, and to provide world class tourism service in parallel, Galaxy Tourism was seeking fund as equity in a first phase investment placement. In 2013 an Indian investor joined the team. He is not only the owner and chairman of a B2B Tourism company in India but also brings a broad network in the tourism industry and extensive equity experience to the team. With requisite investment for expansion Mr. Surya Bhan Singh takeover charge and managing control of the company and he agreed to be chairman of Galaxy Tourism.
Respected on the international tourism scene for more than 10 years, Mr. Surya Bhan Singh is an ardent tourism professional with over a decade of experience in tourism and hospitality sector. Our Chairman, Surya Bhan Singh, is one of the foremost leaders of the Dubai tourism industry. He has pioneered several tourism programmes in the region and successfully promoting & selling Dubai as a destination from India. Mr. Surya Bhan Singh is specializes in destination promotion, destination selling, Tour planning, Strategic Planning for the Development of Tourism, Market Survey, Market Research, Destination awareness and promotion of destination in India. Mr. Surya Bhan Singh is responsible for developing trade opportunities for Dubai tourism across the globe.
Galaxy Tourism strives to become a leading destination Management Company applying international standards for tourism satisfaction and management. It will utilize modern technologies to achieve highest efficiency and customer satisfaction while inventing several innovative tourism products and enhancing brand Dubai.
The objective of Galaxy Tourism is to explore new destination in parallel, acquire new tourism spots and, if possible, to develop server tourism adventure and pleasant surprise for tourist in Dubai.
Galaxy Tourism has its own infrastructure to conduct all of Dubai's famous and popular tours in-house and have tied up with partner operators in Dubai in order to provide world class services. The company is equipped to serve not only individual tourists but also incentive groups and also organizes events of all types and sizes.
The essence of every tourism destination is their tourism infrastructure facilities – from luxurious fleet of vehicles for airport transfer or city tour and Desert Safari Vehicle, Hotel contracting, MICE Facility, and all other tourism attractions Galaxy Tourism have all those facilities to care tourism in best possible way.
Galaxy Tourism has best, tourism infrastructure in term of, vehicle, desert camp, prepaid hotel space, hotel contracting and human resources and has technology and software for its B2B operations. Details of Key infrastructure are as under :
Key feature of the company :
A well- equipped office space of 2000 square feet at Doha centre.
Luxuries Fleet of sedan and Multi-utility vehicles.
Desert safari camp to accommodate up to 500 pax at once.
25 no. of 4*4 Land Cruiser for desert safari.
Very strong relationship with hotels and supplier for direct hotel contracting for all star category for more than 300 hotels in UAE.
More than 100 trained tourism professionals who is dealing with B2B business across globe.
Team of expertise member who have experience of Indian market for more than 10 years.
Customized in-house software to help Travel agents for book and follow-ups their booking online.
A strong response policy to respond to Agent’s FIT queries within 20 minutes.
24*7 help line facilities to cater tourists on board problem and their resolutions.