Clients I'm Seeking:
Anyone with a toll free number that needs to be answered, survey companies, sales groups requiring appointment setting, subscription sales
About My Business:
Since 1993, Telecom, Inc. has provided premier outsourced contact center solutions to businesses across the country. Our combination of customized services, state-of-the-art technology and operational expertise enables our clients to increase revenue, reduce costs and build successful customer relationships. Telecom, Inc. is Intelligent Communications™.
Intelligent Communications™ means a dedicated partnership.
When you outsource with Telecom, Inc. you gain a strategic partner who is focused on delivering superior results at an exceptional value. Our dedication to providing you with a more personal contact center experience means having a dependable, highly-motivated workforce that delivers top-notch service. It also means a commitment to staying local; all our transactions are handled within our San Francisco Bay Area location and we never outsource overseas.
Intelligent Communications™ means customized solutions.
We know that making your project a success means customizing services to match your objectives - all of our services are tailored to meet your specifications. Some of the nation’s most recognizable brands have already taken advantage of our service offerings, which include:
• Inbound Services (Customer Care, Order Taking, Tech Support, Help Desk)
• Outbound Services (B2B and B2C Sales, Appointment Setting, Lead Generation, Surveys)
• Online Services (Email, Chat, Web Callback)
• Interactive Voice Response (Traditional, Speech to Text, Voice Recognition)
• Fulfillment (Direct Mail, Literature, Product)
• Data Entry (Data Entry, Data Conversion, & Data Processing)
Intelligent Communications™ means satisfied customers.
Telecom, Inc. has been helping businesses like yours reach and surpass their project goals for eighteen years. Whether you’re looking for ongoing comprehensive coverage or simply need assistance with a small project, we can deliver the results you need!