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Scott Reid

LeadCall Ltd
Checkout Abandonment

Contact Information:

Atlas 3, Balby Carr Bank
Doncaster, South Yorkshire DN4 5JT
United Kingdom
T: 0800 077 6078
www.leadcall.co.uk

Years in Business:

 

8

Clients I'm Seeking:

 

Anyone selling online, or taking online orders/bookings

About My Business:

 

Leadcall is a real time, multi-channel lead management system which incorporates outbound calling, SMS and email. You may be aware of exactly how many prospects visit your website to buy a product, obtain a quote or make a booking, but leave before completing a purchase. This is known as shopping cart abandonment. We put you back in touch with prospects immediately in real-time while they are still in 'buying mode'. This gives you a second chance at making the sale while improving your customer service. Leadcall allows our clients to outbound call prospects who are on their website, within seconds. The call can be triggered from any number of events such as: • Abandoning a quote, booking or web form before completion • Completing a quote, booking or web form • Quitting a payment process • Completing a payment process • Abandoning an online shopping basket containing items Calling the customer within seconds means that the call is timely and relevant and you are probably twice as likely to get hold of them, because they are still sat in front of their PC. For the ones that you can’t get hold of Leadcall can send a text message, email or even leave a pre-recorded professional on-brand message on their voicemail. The net result is a significant improvement in sales – many of our clients have seen their online conversions more than double!

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