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Jo-Anne Behal

Luxury Hotel Training
Hospitality Services

Contact Information:

Manhasset, NY 11030
United States
T: 516-365-4464
F: 516-627-4619
www.luxuryhoteltraining.com

Years in Business:

 

10

Clients I'm Seeking:

 

Hotel owners or operators, independent hotels, boutique hotels, or chain hotels without internal resources to implement the change that is necessary to improve ROI and customer loyalty.

About My Business:

 

I assist 4-star hotels achieve a 5-star reputation. I help identify roadblocks that may be preventing greater ROI. We all experience internal and external constraints. While we can't always change the external constraints, we can change the internal constraints (our processes and ourselves), and the way we react to situations. This change will have a subtle or profound effect on you, your hotel, your customers, and others. I offer mystery shopping, needs analysis, one-on-one coaching for executives, and courses for employees to increase efficiency, communication, team work, customer service, and inner resilience. You will be partnering with an individual with over 25 years experience in the hospitality industry worldwide. I have assisted hotels in 12 countries, and I look forward to assisting you.

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