About My Business:
Today, the Luxury Institute is, first and foremost, a high performance client relationship consulting firm. Our Luxcelerate System has helped our clients to significantly improve client data collection, conversion and retention rates. In addition, the Institute has conducted more research with affluent consumers than any other entity in the world. In the last decade, we have served over 1,000 luxury and premium goods and services brands across dozens of categories.
Our in-depth knowledge of wealthy consumers enables us to assist companies in a variety of luxury product and service categories. Our unique ability to deliver actionable insights flows from our unwavering focus on affluent consumers and the best business practices that serve their needs. This is the foundation of our Luxcelerate System, which improves efficiency and effectiveness in client data collection, conversion and retention. We serve every client as an independent and objective coach who provides honest and thorough feedback to ensure that they understand their efficiency and effectiveness from an outside perspective. Luxury Institute's team has the expertise to guide and track execution to guarantee the success of the system, as well as engage and empower the front-line team to take ownership and accountability for adapting their culture through our system. These improvements translate into increased sales and profits. We work with established brands, small companies, and startups, as well as their agencies and consultants, from diverse categories.
-We are committed to delivering objective and accurate insights into the behaviors and attitudes of affluent consumers
-We help companies become high performers who create value for their internal and external clients by living their unique best practices daily
-We practice honesty and transparency in all interactions
-We measure our success by our clients’ results
-We demonstrate expertise, trustworthiness and generosity in all things