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Phillip J. Boucher

Phillip J. Boucher
Writer/Consultant

Contact Information:

Niagara Falls, ON L2E3S4
Canada

Years in Business:

 

30

Clients I'm Seeking:

 

I'm seeking clients that are looking for Freelance Writing help and who need consultation in Slot Machine Addiction and Responsible Gambling issues.

About My Business:

 

I am a freelance writer, author, copywriter, ghostwriter, and content creator for all types of media and topics such as books, articles, reports, brochures, policy/procedure manuals, owner manuals, websites, blogs, ads, serious or humorous product descriptions, etc. I specialize in the following areas, and am a Subject Matter Expert in the topics indicated: - Technical Copywriting, and communicating highly technical information to the general reading public - Taking English documents translated from a foreign language and re-writing for grammar, syntax, and clarity - Analogue Two-Way Radio Communications: Public Service, GMRS, Amateur Radio. SME in Canada's General Mobile Radio Service. Author of the trade paperback, "The Complete Guide to Canada's General Mobile Radio Service"​ - RADICAL(tm) Customer Service. (Customer Service SME). Using the RADICAL(tm) method of innovative and unique ways of assessing and improving a company's customer service program. Over thirty-four years of varied customer service experience - Slot Machine Addiction and Responsible Gambling. Author of the trade paperback, "Slot Machines: Fun Machines or Tax Machines?" - Author of fantasy fiction: short stories and novels I provide consulting services to gaming stakeholders and the gambling public to educate on the real operation of slot machines and the dispelling of all the myths. As a consultant to both the gaming industry and the private sector, I help to design effective educational programs and materials to dispel the myths, misconceptions, and urban legends that abound about slot machines. These programs inform and educate gaming regulators and providers, problem gambling counselors, and the gaming public in the true nature of the design and operation of Slot Machines. My consulting services are also designed to help all gaming stakeholders do what is necessary to ensure that gaming patrons have all the information they need to effectively control and regulate their own gaming activities. As a former member of a gaming operator's Responsible Gaming Committee, I understand the challenges that Responsible Gaming can present. However, these challenges can be overcome with an open mind and a desire to do what is best for the gaming public. I am a proponent and advocate for both my “Responsible Gaming Full Disclosure program” which proposes displaying the odds of hitting the top award and the percentage payback of each slot machine prominently on every machine, and my “Responsible Gaming Communications Protocol” which proposes the elimination of the usage of negative gaming words in the industry such as lost, loss, losses, lose, losing, etc. on ALL regulatory and operator communications media.

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