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Randy Shier

DPT
Management Consulting

Contact Information:

3350 East Paris Ave
Grand Rapids, MI 49512
United States
T: 616-957-1727
www.dptsolutions.com

Years in Business:

 

10

Clients I'm Seeking:

 

Clients with 5 or more of combined sales and service people who are looking to improve their customer relationship management. Clients who need assistance managing complex projects or in improving their project management practices. Clients who need help creating and improving business processes.

About My Business:

 

CRM - At DPT, ‘we make sense of CRM.’ Whether it’s increasing market share or leveraging social media, we will collaborate with you to devise business strategies that put your customers first. Project and Program Management - We look carefully at your project-based work to tailor a plan for success that includes the right structure, process, governance and resources. Business Process and Performance Management - Before employing technology, we first examine your underlying business processes. No one is better at harmonizing process, people and technology to drive performance than DPT. No one. One of our three core services are typical entry points for clients looking to improve business performance, whether that’s customer experience, sales, service, cost savings, project effectiveness, or another strategic objective. Often, we find that the solutions we forge in partnership with our clients involve aspects of all three core services.

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