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sallie grayson

people and places
Travel Agent

Contact Information:

Kent ME13 8AX

Years in Business:



Clients I'm Seeking:


skilled and experienced volunteer travellers particularly in education, healthcare and business

About My Business:


people and places is an award winning social enterprise that matches skilled and experienced volunteers to community need in Africa, Asia, South America and Europe. “people and places offers a service of integrity to thinking people – people who want to use their skills and experience to make a real difference and know where and how their money is spent” Our starting point for every project is the local community – their needs and those of the project are paramount. Only with a comprehensive understanding and respect for the community and the project will we match volunteers to placements. We are committed to ensuring that as much as possible of the volunteer’s hard earned money reaches the host country, and is also used for the benefit of local well being and knowledge. people and places is not run for the benefit of shareholders. Any annual profit remaining after all justifiable operating costs is covenanted to the Charity Travel Pledge. We are committed to worthwhile and safe experiences for volunteers and local people. Having assured ourselves that the projects are well managed and the managers are fully committed, we work closely with them to build careful profiles of their volunteer requirements. We take the same amount of care in learning about each volunteer, so that we can effectively select the most appropriate project, and that the local communities benefit as much as possible from the volunteers time, expertise and money. We require all volunteers to undergo screening by the Criminal Records Bureau (CRB) or the international equivalent, to ensure the safety of vulnerable children and adults. Our role is to enable volunteers and local communities to gain mutual benefits. The Cape Town Declaration states that tourism should ‘actively involve the local community in planning and decision-making, and provide capacity-building to make this a reality.’ We believe that this approach should also be applied to volunteering, and it is the way we work. Every one of the projects on our site originates in the local community – NOT with us! Working with our local partners, communities can identify specific projects where they need help – our job is to match individual volunteer skills to those needs. To work effectively for local people, we work with local people – we work in full and open partnership with responsible and professional teams who have close links to their communities. Local teams know their communities far better than we ever could, can identify appropriate projects and understand their needs. They are also in the very best position to provide ongoing and professional liaison – thus maintaining responsible and sustainable volunteer experiences. They are the people on the front line – the people who care for volunteers during their short placements and work with the projects year after year. We believe that sustainable development can be greatly advanced through such partnerships "people and places has exercised leadership in a sector bedevilled by poor practice and established a replicable business model. Committed to reporting transparently on the money that volunteers pay, they ensure that the volunteers meet their full costs and are not a burden on the community; and carefully match the skills of volunteers to the needs of that community without replacing local labour. They have taken the ground breaking step of having their work externally audited and publishing it online. These four principles set not only a practicable standard for operators to aspire to, but offer valuable guidelines for tourists seeking legitimate and socially beneficial volunteering experiences." Judges’ citation for the Virgin Holidays Responsible Tourism awards

Years in business:
Member since:
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