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Vivian Ramirez

The Competent Assistant
Virtual Assistant

Contact Information:

Sicklerville, NJ 08081
United States

Years in Business:

 

7

Clients I'm Seeking:

 

Entrepreneurs and Small Business Owners looking for assistance in helping their business grow.

About My Business:

 

Social Marketing and Integration | Analyze and evaluate both existing and potential social media and strategies. Conduct, gather and analyze market research to determine social media opportunities and competitiveness. Identify, interpret and capitalize on social media trends. Develop unique value propositions, business partnerships, and social media programs that are targeted toward key customer segments. Email Marketing Campaigns | Develop execute and track email marketing programs for customers, partners and potential clients. Stay abreast of the latest online marketing trends and practices, and use this knowledge to develop communications that are relevant to my client's target audience. Produce email communications such as client newsletters, product surveys and feedback forms, company announcements and sales promotions. Bookkeeping, Payroll and Accounting | Recording financial transactions (such as checks written and received). Managing accounts payable and receivable. Reconciling bank statements. Updating the trial balance, profit-and-loss statement and balance sheet. Managing payroll and invoicing clients. Customer Support, Sales, and Account Management | Proactive communication with customers and clients, developing a rapport to increase volume of business. Receive, implement and process customer orders via telephone and e-mail. Manage database records and drafting status reports on customer service issues. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Website Management | Develop, maintain and manage websites. Manage delivery processes meeting quality and timely requirements. Perform updates, changes and modifications to the website. Determine technical impacts to speed, quality and cost. Develop key performance metrics to improvise performance of programs and properties. Research and implement emerging digital technologies in websites developments. Provide specs and design materials and objective to graphic designers. Translate and integrate customer needs and requirements into website projects and applications. Assist and support team members in developing, testing and troubleshooting of website applications, templates and layouts. 

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